A user receives an error message when trying upgrade an application on a work computer. Which of the following is the MOST likely reason the user cannot complete this task?

Question

Options

• AThe computer does not meet the application's minimum requirements.
• BThe program is being deployed via optical media.
• CThe user account lacks administrative rights.
• DA 32-bit application cannot be installed on a 64-bit system.

• A
  5% (2)
• B
  2% (1)
• C
  93% (39)

Explanation

In corporate environments, standard user accounts are intentionally restricted from installing or upgrading software as a security control. Elevation to administrator rights is required to write to protected directories (such as Program Files) and modify system-level settings during an installation or upgrade. This is the most common real-world reason a work computer user cannot complete an application upgrade - not a hardware deficiency or media issue. Option A (minimum requirements) is unlikely since the application is already installed and presumably ran previously. Option B (optical media deployment) is irrelevant to receiving an upgrade error. Option D is incorrect because 32-bit applications run in the WOW64 compatibility layer on 64-bit Windows without issue.

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