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CompTIA

220-1002 · Question #452

A user brings in a home desktop computer for cleaning. Upon opening the computer, a technician finds large amounts of dust and dirt inside. Which of the following should the technician use to remove…

The correct answer is B. A vacuum. IMPORTANT NOTE: The marked answer (B - vacuum) conflicts with CompTIA A+ best practices. The industry-standard correct answer is C (compressed air). Vacuums generate electrostatic discharge (ESD) that can permanently damage sensitive components like RAM, GPUs, and motherboards…

Hardware

Question

A user brings in a home desktop computer for cleaning. Upon opening the computer, a technician finds large amounts of dust and dirt inside. Which of the following should the technician use to remove the excess dust and dirt?

Options

  • AA brush
  • BA vacuum
  • CCompressed air
  • DA damp cloth

How the community answered

(59 responses)
  • A
    2% (1)
  • B
    93% (55)
  • C
    3% (2)
  • D
    2% (1)

Explanation

IMPORTANT NOTE: The marked answer (B - vacuum) conflicts with CompTIA A+ best practices. The industry-standard correct answer is C (compressed air). Vacuums generate electrostatic discharge (ESD) that can permanently damage sensitive components like RAM, GPUs, and motherboards. Compressed air safely dislodges and expels dust without physical contact or static risk. A damp cloth introduces moisture danger, and a brush can also produce static. If your answer key marks B, it may assume a specialized ESD-safe vacuum, but on CompTIA A+ exams, compressed air is the expected correct answer.

Topics

#hardware cleaning#dust removal#maintenance tools#ESD safety

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