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210-065 · Question #382

210-065 Question #382: Real Exam Question with Answer & Explanation

The correct answer is C: the mobile phone. Cisco TMS FindMe routes a call to the busy list when a primary device is detected as already in use. Since one desk phone is active, the busy condition triggers the mobile phone to ring.

Question

You have configured five devices on an individual FindMe account. Three desk phones are configured as primary devices, a mobile phone is configured in the busy list, and a desktop endpoint is configured in the no-answer list. A user calls the FindMe ID when one of the desk phones associated with the ID is in use. Which of the following devices will ring? (Select the best answer.)

Options

  • Athe desktop endpoint
  • Bthe other two desk phones
  • Cthe mobile phone
  • Dall of the devices

Explanation

Cisco TMS FindMe routes a call to the busy list when a primary device is detected as already in use. Since one desk phone is active, the busy condition triggers the mobile phone to ring.

Common mistakes.

  • A. The desktop endpoint is on the no-answer list, which is only triggered if primary devices ring without being answered, not when they are busy.
  • B. The other two desk phones are also primary devices and would ring only if no primary device were busy; a busy condition on any primary device bypasses the remaining primary devices and triggers the busy list.
  • D. All devices do not ring simultaneously; FindMe uses a sequential list-based logic that moves to the busy or no-answer list depending on the condition detected, not a simultaneous ring of all configured devices.

Concept tested. Cisco TMS FindMe busy list call routing

Reference. https://www.cisco.com/c/en/us/td/docs/telepresence/infrastructure/tms/user_guide/Cisco-TMS-User-Guide.html

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