210-065 Question #348: Real Exam Question with Answer & Explanation

The correct answer is D: Log onto the CLI console as root and initiate the factory-reset command.. The correct procedure to reset a Cisco VCS control appliance to factory defaults is to log into the CLI console as root and run the factory-reset command.

Question

What is the process for resetting a Cisco VCS control appliance back to initial default configuration?

Options

APush down and hold the reset button on the back of the VCS appliance for 10 seconds and
BLog onto the CLI console as root and initiate the defaults-reset command.
CLog into the GUI interface as administrator, choose System Settings, select Restore, select
DLog onto the CLI console as root and initiate the factory-reset command.

Explanation

The correct procedure to reset a Cisco VCS control appliance to factory defaults is to log into the CLI console as root and run the factory-reset command.

Common mistakes.

A. The Cisco VCS appliance does not support a 10-second physical reset button procedure for returning to factory defaults - no such hardware button mechanism is documented.
B. The command 'defaults-reset' is not a valid Cisco VCS CLI command - the correct command is 'factory-reset', and using a nonexistent command would return an error.
C. The Cisco VCS GUI does not provide a Restore option under System Settings that performs a full factory reset to initial default configuration.

Concept tested. Cisco VCS appliance factory reset procedure via CLI

Reference. https://www.cisco.com/c/en/us/td/docs/telepresence/infrastructure/vcs/admin_guide/Cisco_VCS_Administrator_Guide_X8-11.html

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