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210-065 · Question #302

How to monitor events and alarms generated on CUCM?

The correct answer is B. configure and use a syslog server. Monitoring CUCM events and alarms requires both deploying a syslog server and explicitly configuring CUCM to forward its log data to that server.

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Question

How to monitor events and alarms generated on CUCM?

Options

  • Ause a syslog server
  • Bconfigure and use a syslog server
  • Cuse the CUCM RMT
  • Duse a Cisco Prime Collaboration Provisioning

How the community answered

(16 responses)
  • A
    6% (1)
  • B
    88% (14)
  • D
    6% (1)

Why each option

Monitoring CUCM events and alarms requires both deploying a syslog server and explicitly configuring CUCM to forward its log data to that server.

Ause a syslog server

Having a syslog server present on the network alone is not enough - CUCM must also be explicitly configured to direct its alarm traffic to that server.

Bconfigure and use a syslog serverCorrect

CUCM must be actively configured - via System > Service Parameters or the Syslog Configuration page in CUCM Administration - to point to an external syslog server with the correct IP address and severity threshold. Simply having a syslog server running on the network is insufficient because CUCM will not send alarms to it until the destination is defined in the CUCM configuration.

Cuse the CUCM RMT

CUCM RMT is not a recognized or standard Cisco feature for alarm and event monitoring in the CUCM platform.

Duse a Cisco Prime Collaboration Provisioning

Cisco Prime Collaboration Provisioning is a lifecycle management tool for provisioning collaboration devices and users, not for monitoring real-time alarms and events from CUCM.

Concept tested: CUCM syslog server configuration for alarm monitoring

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/14_0_1/systemConfig/cucm_b_system-configuration-guide-14-0-1/cucm_b_system-configuration-guide-14-0-1_chapter_010001.html

Topics

#CUCM#syslog server#monitoring#alarms

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