210-060 · Question #96
A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified…
The correct answer is E. Select Cisco Unified Serviceability > Tools > Serviceability Reports Archives. To access Serviceability Reports Archives in CUCM, the correct navigation path is Cisco Unified Serviceability, then Tools, then Serviceability Reports Archives.
Question
A group of managers for a company has requested IP telephony reports with performance data and graphs. Which steps should the network administrator take to gather these reports using Cisco Unified Communications Manager web interface?
Options
- ASelect Cisco Unified Serviceability > Trace > Serviceability Reports Archives.
- BSelect Cisco Unified Serviceability > Alarm > Serviceability Reports Archives.
- CSelect Cisco Unified Reports > Tools > Serviceability Reports Archives.
- DSelect Cisco Unified Reports > Trace > Serviceability Reports Archives.
- ESelect Cisco Unified Serviceability > Tools > Serviceability Reports Archives.
How the community answered
(50 responses)- A4% (2)
- D2% (1)
- E94% (47)
Why each option
To access Serviceability Reports Archives in CUCM, the correct navigation path is Cisco Unified Serviceability, then Tools, then Serviceability Reports Archives.
The Trace menu under Cisco Unified Serviceability is used for configuring trace settings, not for accessing pre-built serviceability reports.
The Alarm menu under Cisco Unified Serviceability is used to configure alarm definitions and destinations, not to access performance reports.
Cisco Unified Reports is a different application from Cisco Unified Serviceability and does not contain a Tools > Serviceability Reports Archives path.
Cisco Unified Reports does not have a Trace submenu, and Serviceability Reports Archives is not accessible from this application.
Serviceability Reports Archives is located under the Tools menu within Cisco Unified Serviceability, not under Trace or Alarm menus. This section provides pre-generated reports including performance graphs and IP telephony data suitable for management review.
Concept tested: CUCM Serviceability Reports Archives navigation path
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/12_5_1/admin/cucm_b_cisco-unified-serviceability-admin-1251.html
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