210-060 · Question #94
In an effort to proactively manage IP telephony infrastructure, a network engineer wants to review usage reports that provide top five users, top five calls, and traffic summary. Which option…
The correct answer is C. Navigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System. The CDR Analysis and Reporting (CAR) tool, accessed through Cisco Unified Serviceability, provides system-level reports such as Top N users, Top N calls by duration, and Traffic Summary.
Question
In an effort to proactively manage IP telephony infrastructure, a network engineer wants to review usage reports that provide top five users, top five calls, and traffic summary. Which option describes where this information can be retrieved using Cisco Unified Communications Manager?
Options
- ANavigate to Cisco Unified CM Administration > CDR Analysis and Reporting >System Reports >
- BNavigate to Cisco Unified Operating System Administration > Tools > System Reports > System
- CNavigate to Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > System
- DNavigate to Cisco Unified Reporting > Tools > System Reports > System Overview > Select
How the community answered
(19 responses)- B5% (1)
- C89% (17)
- D5% (1)
Why each option
The CDR Analysis and Reporting (CAR) tool, accessed through Cisco Unified Serviceability, provides system-level reports such as Top N users, Top N calls by duration, and Traffic Summary.
Cisco Unified CM Administration does not host the CDR Analysis and Reporting tool; CAR is a serviceability component, not a call manager administration component.
Cisco Unified Operating System Administration is scoped to OS-level operations like software management and does not provide CDR-based usage reports.
The CAR tool is integrated into Cisco Unified Serviceability and is accessed via Cisco Unified Serviceability > Tools > CDR Analysis and Reporting. Under System Reports, it provides reports including Top N by Duration, Top N by Charge, and Traffic Summary, which are exactly the usage reports described in the question for proactive infrastructure management.
Cisco Unified Reporting provides cluster configuration and summary reports but does not contain CDR-based Top N or Traffic Summary reports.
Concept tested: CDR Analysis and Reporting system reports in Cisco Unified Serviceability
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/12_5_1/car/cucm_b_cdr-analysis-reporting-1251/cucm_b_cdr-analysis-reporting-1251_chapter_01001.html
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