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210-060 · Question #49

Which navigation pane should be selected to view the CDR statistics?

The correct answer is A. Cisco Unified Serviceability. CDR statistics are accessed through Cisco Unified Serviceability, which hosts the CDR Analysis and Reporting (CAR) tool used to view and analyze call detail records.

Maintenance and Troubleshooting

Question

Which navigation pane should be selected to view the CDR statistics?

Options

  • ACisco Unified Serviceability
  • BCisco Unified CM Administration
  • CCisco Unified Reporting
  • DCisco Unified OS Administration

How the community answered

(49 responses)
  • A
    88% (43)
  • B
    2% (1)
  • C
    4% (2)
  • D
    6% (3)

Why each option

CDR statistics are accessed through Cisco Unified Serviceability, which hosts the CDR Analysis and Reporting (CAR) tool used to view and analyze call detail records.

ACisco Unified ServiceabilityCorrect

Cisco Unified Serviceability is the correct navigation pane because it provides access to the CDR Analysis and Reporting (CAR) tool under the Tools menu. CAR processes raw CDR and CMR files to produce statistical reports on call activity, making Serviceability the proper interface for CDR statistics.

BCisco Unified CM Administration

Cisco Unified CM Administration is used for provisioning devices, users, and dial plans, not for viewing CDR statistics or reports.

CCisco Unified Reporting

Cisco Unified Reporting generates system health and configuration reports for diagnostics, but does not provide CDR call statistics.

DCisco Unified OS Administration

Cisco Unified OS Administration handles operating system-level tasks such as software upgrades and network settings, and has no CDR reporting functionality.

Concept tested: Locating CDR statistics in Cisco Unified Serviceability

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/12_5_1/car/cucm_b_cdr-analysis-and-reporting-administration-guide.html

Topics

#CDR statistics#Unified Serviceability#call detail records#reporting

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