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210-060 · Question #46

Which type of signaling does desktop control mode use to control a desk phone?

The correct answer is A. CTIQBE. Desktop control mode in Cisco Jabber uses CTIQBE signaling over the CTI Manager service to allow a softclient to remotely control a physical desk phone.

Endpoints

Question

Which type of signaling does desktop control mode use to control a desk phone?

Options

  • ACTIQBE
  • BSIP
  • CXMPP
  • DSCCP

How the community answered

(54 responses)
  • A
    87% (47)
  • B
    4% (2)
  • C
    7% (4)
  • D
    2% (1)

Why each option

Desktop control mode in Cisco Jabber uses CTIQBE signaling over the CTI Manager service to allow a softclient to remotely control a physical desk phone.

ACTIQBECorrect

CTIQBE (CTI Quick Buffer Encoding) is the Cisco proprietary protocol used by the CTI Manager service in CUCM to allow applications such as Jabber to send call control commands - answer, hold, transfer - to a registered desk phone in deskphone control mode.

BSIP

SIP is a call signaling protocol used for session setup between endpoints, not for CTI-based application control of a desk phone.

CXMPP

XMPP is the protocol used for instant messaging and presence federation, not for controlling telephony devices.

DSCCP

SCCP (Skinny Client Control Protocol) is used for phone registration and media negotiation with CUCM, not for CTI desktop control commands from an application.

Concept tested: CTIQBE signaling for Jabber deskphone control mode

Source: https://developer.cisco.com/docs/jtapi/

Topics

#desktop control mode#CTIQBE#desk phone control#signaling

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