210-060 Question #415: Real Exam Question with Answer & Explanation

The correct answer is A: Jabber. Jabber and IP Communicator are Cisco software-based clients (softphones) that must be configured as devices on CUCM to allow end users to place calls from their PCs or mobile devices.

Question

An engineer wants to provide software application for placing calls to the end user. Which two components must be configured on the Call Manager? (Choose two.)

Options

AJabber
BIP communicator
CCisco IP phone model 8811
DCisco IP phone model 7942
EPolycom

Explanation

Jabber and IP Communicator are Cisco software-based clients (softphones) that must be configured as devices on CUCM to allow end users to place calls from their PCs or mobile devices.

Common mistakes.

C. The Cisco IP Phone 8811 is a physical hardware desk phone, not a software application that runs on a user's computer.
D. The Cisco IP Phone 7942 is a physical hardware desk phone, not a software-based calling application.
E. Polycom is a third-party manufacturer of hardware conferencing endpoints and does not represent a Cisco software application for end-user call placement.

Concept tested. Cisco softphone client configuration on CUCM

Reference. https://www.cisco.com/c/en/us/support/docs/voice/ip-telephony-voice-over-ip-voip/200156-Configure-Cisco-IP-Communicator-with-Cisc.html

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