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210-060 · Question #383

An engineer must run a CUCM report on the number of local calls with poor voice quality. Which report type provides this information?

The correct answer is B. QoS Detail report. The QoS Detail report in CUCM CAR provides per-call voice quality metrics, enabling identification of individual local calls with poor quality.

Maintenance and Troubleshooting

Question

An engineer must run a CUCM report on the number of local calls with poor voice quality. Which report type provides this information?

Options

  • AQoS by Gateway report
  • BQoS Detail report
  • CQoS by Call Types report
  • DQoS Summary report

How the community answered

(42 responses)
  • A
    2% (1)
  • B
    93% (39)
  • D
    5% (2)

Why each option

The QoS Detail report in CUCM CAR provides per-call voice quality metrics, enabling identification of individual local calls with poor quality.

AQoS by Gateway report

The QoS by Gateway report aggregates voice quality statistics at the gateway level rather than providing detail on individual local call records.

BQoS Detail reportCorrect

The QoS Detail report lists each individual call record with granular metrics such as MOS score, jitter, latency, and packet loss, allowing an engineer to pinpoint specific local calls that experienced poor voice quality.

CQoS by Call Types report

The QoS by Call Types report groups quality data by call classification such as on-net or off-net, which does not isolate per-call poor-quality details for local calls.

DQoS Summary report

The QoS Summary report presents high-level aggregate quality statistics across a time period and does not expose the per-call granularity needed to identify specific poor-quality calls.

Concept tested: CUCM CAR QoS Detail report for per-call quality analysis

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/12_5_1/cdrdef/cucm_b_cdr-administration-guide-1251.html

Topics

#QoS reporting#CUCM CAR reports#voice quality#QoS Detail report

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