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210-060 · Question #307

An engineer must run a CUCM report on the number of local calls with poor voice quality. Which report type provides this information*?

The correct answer is C. QoS by Call Types report. The QoS by Call Types report in CUCM CAR segments voice quality data by call classification, making it the correct tool for isolating local call QoS metrics.

Maintenance and Troubleshooting

Question

An engineer must run a CUCM report on the number of local calls with poor voice quality. Which report type provides this information*?

Options

  • AQoS by Gateway report
  • BQoS Detail report
  • CQoS by Call Types report
  • DQoS Summary report

How the community answered

(34 responses)
  • A
    9% (3)
  • B
    3% (1)
  • C
    85% (29)
  • D
    3% (1)

Why each option

The QoS by Call Types report in CUCM CAR segments voice quality data by call classification, making it the correct tool for isolating local call QoS metrics.

AQoS by Gateway report

The QoS by Gateway report aggregates voice quality data per gateway device, not per call classification type.

BQoS Detail report

The QoS Detail report provides per-call quality records for individual calls but does not segment or summarize results by call type such as local.

CQoS by Call Types reportCorrect

The QoS by Call Types report in the Cisco Unified CDR Analysis and Reporting (CAR) tool specifically categorizes calls by type - including local, long distance, on-net, and off-net - and reports MOS scores, jitter, latency, and packet loss per category. This allows an engineer to filter and view poor voice quality data specifically for local calls, which no other QoS report type supports directly.

DQoS Summary report

The QoS Summary report gives a high-level overview of overall QoS across all calls without breaking down results by call type.

Concept tested: CUCM CAR QoS by Call Types reporting

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/10_0_1/car/CUCM_BK_CD2F83FA_00_cucm-car-admin-guide-100/CUCM_BK_CD2F83FA_00_cucm-car-admin-guide-100_chapter_0110.html

Topics

#QoS report#call quality#call types#CDR

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