210-060 Question #281: Real Exam Question with Answer & Explanation

The correct answer is A: Cisco Unified Reporting. Cisco Unified Reporting is the dedicated reporting interface within CUCM for generating system and application reports, including voicemail usage statistics.

Question

A voice engineer is asked to generate a report for voicemail usage within Cisco Unified Communications Manager. Where can this task be accomplished?

Options

ACisco Unified Reporting
BCisco Call Manager Administration
CCisco Unified Real-Time Monitoring Tool
DCisco Unified CDR Analysis and Reporting

Explanation

Cisco Unified Reporting is the dedicated reporting interface within CUCM for generating system and application reports, including voicemail usage statistics.

Common mistakes.

B. Cisco CallManager Administration is the primary configuration interface for managing devices, users, and dial plans - it does not provide voicemail usage reports.
C. Cisco Unified RTMT (Real-Time Monitoring Tool) is used for live performance monitoring, alerts, and log collection, not for generating voicemail usage reports.
D. Cisco Unified CDR Analysis and Reporting (CAR) is specific to call detail records and billing reports; it does not cover voicemail usage data.

Concept tested. Cisco Unified Reporting voicemail usage reports

Reference. https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/reporting/12_5/cucm_b_unified-reporting-administration-guide.html

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