210-060 · Question #271
An engineer needs to reset a user PIN in CISCO Unity Connection where LDAP user synchronization is occurring. To which menu option in the user account must they navigate to accomplish this reset?
The correct answer is A. Password Settings. In Cisco Unity Connection with LDAP synchronization enabled, a user's voicemail PIN is reset through the Password Settings option in the user account, since the PIN credential is managed locally rather than by LDAP.
Question
An engineer needs to reset a user PIN in CISCO Unity Connection where LDAP user synchronization is occurring. To which menu option in the user account must they navigate to accomplish this reset?
Options
- APassword Settings
- BUnified Messaging Account
- CChange Password
- DLDAP User Account
How the community answered
(27 responses)- A93% (25)
- B4% (1)
- C4% (1)
Why each option
In Cisco Unity Connection with LDAP synchronization enabled, a user's voicemail PIN is reset through the Password Settings option in the user account, since the PIN credential is managed locally rather than by LDAP.
In Cisco Unity Connection, the Password Settings section of a user account contains multiple credential types, including the PIN used for phone-based voicemail access and the web application password. Even when LDAP synchronization is active, the PIN is stored and managed locally in Unity Connection rather than in the LDAP directory, so an administrator can reset it directly from Password Settings without LDAP involvement. This is distinct from the web application password, which may be governed by LDAP when synchronization is enabled.
Unified Messaging Account is used to configure integration with email systems such as Microsoft Exchange and is unrelated to PIN management.
Change Password is not a standard administrator-facing menu option in Cisco Unity Connection for performing a PIN reset on a user account.
LDAP User Account displays synchronization details and LDAP attributes but does not provide a mechanism to reset the locally managed voicemail PIN.
Concept tested: Cisco Unity Connection PIN reset with LDAP sync
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/administration/guide/b_15cucsag.html
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