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210-060 · Question #268

You want to configure caller ID to display a user name instead of a dn for internal callers. Which of the following line appearance fields should you modify in UCM? (Select the best answer.)

The correct answer is A. Display. In Cisco UCM, the Display field on a line appearance controls the caller ID name shown to internal callers instead of the directory number.

Endpoints

Question

You want to configure caller ID to display a user name instead of a dn for internal callers. Which of the following line appearance fields should you modify in UCM? (Select the best answer.)

Options

  • ADisplay
  • BExternal Phone Number Mask
  • CLine Text Label
  • DVisual Message Waiting Indicator Policy

How the community answered

(37 responses)
  • A
    89% (33)
  • C
    3% (1)
  • D
    8% (3)

Why each option

In Cisco UCM, the Display field on a line appearance controls the caller ID name shown to internal callers instead of the directory number.

ADisplayCorrect

The Display field on a line appearance in Cisco Unified Communications Manager is specifically used to configure the caller ID name presented to internal callers. When populated, it overrides the directory number (DN) with a human-readable name such as the user's first and last name. This field is found in the Directory Number Configuration page under the Line Appearance section.

BExternal Phone Number Mask

External Phone Number Mask is used to format the calling party number presented on outbound PSTN calls, not for controlling internal caller ID names.

CLine Text Label

Line Text Label configures the text displayed on the phone's line button itself, not the caller ID name transmitted to other devices.

DVisual Message Waiting Indicator Policy

Visual Message Waiting Indicator Policy controls how the message waiting lamp behaves and has no effect on caller ID presentation.

Concept tested: UCM line appearance caller ID display configuration

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/15/adminGuide/cucm_b_administration-guide-15.html

Topics

#caller ID#display name#line appearance#CUCM configuration

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