210-060 · Question #233
210-060 Question #233: Real Exam Question with Answer & Explanation
The correct answer is C: In Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the. The Message button on a Cisco IP phone is configured in CUCM under Device > Phone. Specifically, the phone configuration page contains a field for the Voicemail Profile, which defines the voicemail pilot number the phone dials when the Message button is pressed. If this field is
Question
Options
- AIn Cisco Unified Communications Manager, navigate to Advanced Features > Voicemail to
- BIn Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the device
- CIn Cisco Unified Communications Manager, navigate to Device > Phone to confirm that the
- DIn Cisco Unified Communications Manager, navigate to User Management > End User to confirm
- EIn Cisco Unity Connection, navigate to Users > Users to confirm that the user web password is
Explanation
The Message button on a Cisco IP phone is configured in CUCM under Device > Phone. Specifically, the phone configuration page contains a field for the Voicemail Profile, which defines the voicemail pilot number the phone dials when the Message button is pressed. If this field is blank, set to the wrong voicemail profile, or points to an incorrect pilot number, pressing the Message button will fail or dial the wrong destination.
The correct resolution is to navigate to Device > Phone, locate the phone in question, and confirm that the correct Voicemail Profile (which references the Unity Connection pilot number) is assigned to the device. This directly ties the physical button behavior to the voicemail system.
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