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210-060 · Question #175

An administrator wants to check the Cisco Unity Connection user accounts that are still active but not in use Which report includes this information?

The correct answer is B. Unused Voice Mail Accounts Report. Cisco Unity Connection provides built-in reports to identify inactive accounts, helping administrators reclaim licenses and maintain a clean user directory.

Voicemail and Messaging

Question

An administrator wants to check the Cisco Unity Connection user accounts that are still active but not in use Which report includes this information?

Options

  • AWeekly Diagnostics Report
  • BUnused Voice Mail Accounts Report
  • CSecunty Report
  • DUser Lockout Report

How the community answered

(30 responses)
  • B
    90% (27)
  • C
    3% (1)
  • D
    7% (2)

Why each option

Cisco Unity Connection provides built-in reports to identify inactive accounts, helping administrators reclaim licenses and maintain a clean user directory.

AWeekly Diagnostics Report

The Weekly Diagnostics Report covers system health metrics, replication status, and service errors rather than individual user account activity.

BUnused Voice Mail Accounts ReportCorrect

The Unused Voice Mail Accounts Report in Cisco Unity Connection specifically queries accounts that are enabled but have recorded no login activity or message interaction over a configurable time period. This report is the correct tool for identifying accounts that are active from a provisioning standpoint but dormant in practice, allowing admins to disable or remove them to recover licenses.

CSecunty Report

The Security Report tracks events such as failed login attempts and password policy violations, not general account inactivity.

DUser Lockout Report

The User Lockout Report lists accounts locked due to exceeding failed authentication thresholds, which is distinct from accounts that are simply unused.

Concept tested: Cisco Unity Connection unused account reporting

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag/b_14cucsag_chapter_0110.html

Topics

#Unity Connection reports#unused accounts#user audit#voicemail administration

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