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Cisco

210-060 · Question #169

When an engineer try to pull log from an cisco EX90 codec for call setup issue using "log ctx sip packet debug 9" nothing happen, how to enable this debug?

The correct answer is D. enter the logout put on command. The 'log ctx sip packet debug 9' command sets the log level, but log output streaming must be separately activated before debug logs appear in the terminal session.

Maintenance and Troubleshooting

Question

When an engineer try to pull log from an cisco EX90 codec for call setup issue using "log ctx sip packet debug 9" nothing happen, how to enable this debug?

Options

  • Acollect log from web interface
  • Benter log ctx sip packet debug all
  • Cssh into the codec to view the log
  • Denter the logout put on command

How the community answered

(23 responses)
  • A
    9% (2)
  • B
    4% (1)
  • C
    17% (4)
  • D
    70% (16)

Why each option

The 'log ctx sip packet debug 9' command sets the log level, but log output streaming must be separately activated before debug logs appear in the terminal session.

Acollect log from web interface

The web interface provides access to previously captured diagnostic logs but does not enable real-time debug log streaming to a CLI session.

Benter log ctx sip packet debug all

Changing the verbosity to 'all' adjusts the log level but still does not activate the output stream to the terminal - the log output enable command is still required.

Cssh into the codec to view the log

SSH access provides the shell needed to run commands, but simply connecting via SSH does not activate log output; the log output enable command must still be executed separately.

Denter the logout put on commandCorrect

On Cisco TelePresence TC/CE software endpoints like the EX90, setting a log context and level does not automatically stream output to the console. The engineer must run the log output enable command (such as 'xcommand log putout on') to activate real-time log streaming to the active SSH session. Without this step, the debug configuration is applied but no output is produced.

Concept tested: Cisco TelePresence endpoint CLI log output activation

Source: https://www.cisco.com/c/en/us/support/collaboration-endpoints/telepresence-ex-series/tsd-products-support-series-home.html

Topics

#EX90 codec#SIP debug logging#log output#troubleshooting CLI

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