210-060 · Question #165
Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.)
The correct answer is A. User with mailbox D. User without mailbox. Cisco Unity Connection provides two user type options when adding a user: 'User with mailbox' for full voicemail service and 'User without mailbox' for routing or notification use cases without a personal inbox.
Question
Which two user types are available to a voice engineer adding a user in Cisco Unity Connection? (Choose two.)
Options
- AUser with mailbox
- BImported user
- CSynch user
- DUser without mailbox
- ELocal admin user with mailbox
How the community answered
(16 responses)- A94% (15)
- E6% (1)
Why each option
Cisco Unity Connection provides two user type options when adding a user: 'User with mailbox' for full voicemail service and 'User without mailbox' for routing or notification use cases without a personal inbox.
A 'User with mailbox' is the primary user type in Cisco Unity Connection, granting the user a personal voicemail inbox, custom greetings, and messaging features tied to a mailbox license.
'Imported user' describes a provisioning method for pulling users from LDAP or Cisco Unified CM, not a standalone user type classification within Unity Connection.
'Synch user' is not a defined user type in Cisco Unity Connection; directory synchronization is a configuration process, not a user category.
A 'User without mailbox' is a valid and distinct user type used for call routing, MWI notification, or administrative purposes where no personal voicemail storage or mailbox license is required.
'Local admin user with mailbox' is not a recognized user type in Unity Connection; administrative privileges are assigned through roles, not through a separate user type.
Concept tested: Cisco Unity Connection user type provisioning options
Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/14/administration/guide/b_14cucsag/b_14cucsag_chapter_010.html
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