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201 · Question #193

A virtual server is configured to offload SSL from a pool of backend servers. When users connect to the virtual server, they successfully establish an SSL connection but no content is displayed. A…

The correct answer is B. disable Server SSL profile. When a virtual server is configured for SSL offloading, it decrypts client-side SSL and sends plain HTTP to backend servers. If no content is displayed, it indicates the BIG-IP is likely re-encrypting traffic to backend servers that expect HTTP.

Troubleshoot a BIG-IP System

Question

A virtual server is configured to offload SSL from a pool of backend servers. When users connect to the virtual server, they successfully establish an SSL connection but no content is displayed. A packet trace performed on the server shows that the server receives and responds to the request. What should a BIG-IP Administrator do to resolve the problem?

Options

  • Aenable Server SSL profile
  • Bdisable Server SSL profile
  • Cdisable SNAT
  • Denable SNAT

How the community answered

(38 responses)
  • A
    21% (8)
  • B
    63% (24)
  • C
    11% (4)
  • D
    5% (2)

Why each option

When a virtual server is configured for SSL offloading, it decrypts client-side SSL and sends plain HTTP to backend servers. If no content is displayed, it indicates the BIG-IP is likely re-encrypting traffic to backend servers that expect HTTP.

Aenable Server SSL profile

Enabling the Server SSL profile would cause the BIG-IP to re-encrypt traffic to the backend servers, which are expecting unencrypted HTTP due to SSL offloading, leading to communication failure.

Bdisable Server SSL profileCorrect

Disabling the Server SSL profile ensures that the BIG-IP sends decrypted, plain HTTP traffic to the backend servers, which is the correct behavior for SSL offloading when backend servers are not configured for SSL.

Cdisable SNAT

SNAT (Secure Network Address Translation) is used for source address translation and is unrelated to the SSL re-encryption issue causing no content to be displayed.

Denable SNAT

Enabling SNAT allows backend servers to route responses back through the BIG-IP, but it does not resolve the SSL handshake issue between the BIG-IP and the backend.

Concept tested: BIG-IP SSL offloading and Server SSL profile configuration

Source: https://techdocs.f5.com/en-us/big-ip-15-1-0/big-ip-system-ssl-administration/about-ssl-profiles.html

Topics

#SSL offloading#Server SSL profile#troubleshooting#Virtual Servers#protocol mismatch

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