200-901 · Question #569
Which API has the capability to configure phone books and contacts in Cisco Unified Contact Center?
The correct answer is A. AXL. The AXL (Administrative XML) API in Cisco Unified Contact Center is designed for administrative tasks, allowing developers to programmatically manage and configure various aspects of the contact center environment. It enables automation of administrative functions such as…
Question
Which API has the capability to configure phone books and contacts in Cisco Unified Contact Center?
Options
- AAXL
- BCisco Webex Meetings
- CCisco Finesse
- DCisco Webex
How the community answered
(18 responses)- A94% (17)
- C6% (1)
Explanation
The AXL (Administrative XML) API in Cisco Unified Contact Center is designed for administrative tasks, allowing developers to programmatically manage and configure various aspects of the contact center environment. It enables automation of administrative functions such as configuring phone books, contacts, and other settings. Using the AXL API, developers can integrate and interact with the Cisco Unified Contact Center to streamline administrative processes and enhance overall system management.
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