Which three pieces of information must be maintained for all stakeholders as part of the change management process? (Choose three.)

Question

Options

• Athe location of the person who applied the change
• Bthe date and time that the change was applied and on which device
• Cthe original change request form that indicates why the change is necessary
• Dthe size of the change (in bytes)
• Ea description of the actual change itself (configuration, program code, and so on)
• Fthe names of the current members of the change advisory board
• Gthe industrial protocol that is used

• A
  2% (1)
• B
  72% (33)
• D
  7% (3)
• F
  15% (7)
• G
  4% (2)

Explanation

Effective change management requires a traceable audit trail, which is why B (timestamp and affected device), C (the original request justifying the change), and E (a description of what was actually changed) are the three essentials - together they answer when/where, why, and what for every change.

The distractors fail because A (the applier's physical location) is irrelevant to auditing a change - who applied it may matter, but not where they were sitting. D (size in bytes) is a technical metric with no inherent change management value. F (current CAB membership) describes the governance body, not the change record itself - that information belongs in the organization chart, not the change log. G (industrial protocol) is too narrow and context-specific to be a universal requirement.

Memory tip: Think of the three answers as the journalism core - When/Where (B), Why (C), and What (E). Every change record must tell a future auditor those three things without ambiguity.

No community discussion yet for this question.