A clerk from ABC Inc. receives a customer receipt that does not have sufficient Information to identify the customer or invoice. Which is the correct method of entering the receipt In Oracle…

Question

Options

• AEnter the receipt as an unapplied receipt.
• BEnter the receipt as an unidentified receipt.
• CEnter the receipt as an on-account receipt.
• DEnter the receipt as a miscellaneous receipt.
• EEnter the receipt by applying it to a dummy customer account.

• A
  11% (2)
• B
  83% (15)
• E
  6% (1)

Explanation

Option B is correct because an unidentified receipt in Oracle AR is specifically designed for situations where neither the customer nor the invoice can be determined - the system holds the funds in a suspense state until the clerk can gather more information and match it properly.

Why the distractors fail:

• A (Unapplied) is wrong because an unapplied receipt requires a known customer - it means the customer is identified but no specific invoice is matched yet.
• C (On-account) is also wrong for the same reason - the customer must be known to post a receipt to their account.
• D (Miscellaneous) is wrong because miscellaneous receipts are for non-trade income (e.g., interest, refunds, asset sales) - not for customer payments.
• E (Dummy customer) is wrong because it creates false data integrity issues and is not a recognized Oracle AR procedure.

Memory tip: Think of it as a spectrum of "how much you know" - Miscellaneous (not a customer at all) → Unidentified (don't know who the customer is) → Unapplied (know the customer, not the invoice) → On-account (know the customer, no invoice to match). If you can't even identify the customer, you haven't gotten past the very first step - that's Unidentified.

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