In the Desktop User Interface (Desktop UI), how would you configure the regional area of the Customer Center for all users? (Choose the best answer.)

Question

Options

• ARight-click within the Navigator panel to modify the regional UI.
• BIt is not possible to configure the Customer Tree for all users.
• CAccess an Account record and click the Manage Customer Tree action.
• DUse the Functional Setup Manager Task of Manage Customer Tree.

• A
  76% (32)
• B
  2% (1)
• C
  14% (6)
• D
  7% (3)

Explanation

Explanation/Reference: Administrators can make changes to the interface for all users or users with particular roles. You can personalize the customer tree to show or hide the various nodes, as well as customize the node names and other parameters. When saved, these personalizations for this view of the tree are kept for all users of the application. Personalizing the Oracle Sales Cloud account and contact trees gives you a more intuitive navigation experience. Each tree, located in the regional area of the page, is made up of object nodes such as Profile or Contacts. To personalize the tree, use the Action menu located directly above the tree or right click on any tree node, and click Manage Customer Tree in the menu popup. The Manage Customer Tree window will pop up. Select the node you wish to modify. You can change the name, whether the node is visible or OSGSC1604677.htm#OSGSC1585536

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