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Citrix

1Y0-201 · Question #89

Scenario: A high number of Desktop OS machines are displaying as 'Unregistered' in Citrix Studio. However, Desktop OS machines that are registered are functioning as expected. What is the likely…

The correct answer is D. The affected Desktop OS machines are unable to register with DNS. VDAs must resolve the Delivery Controller FQDN via DNS to complete registration. If only a subset of machines are unregistered, the issue is isolated to those machines failing DNS resolution.

Troubleshooting

Question

Scenario: A high number of Desktop OS machines are displaying as 'Unregistered' in Citrix Studio. However, Desktop OS machines that are registered are functioning as expected. What is the likely cause of this issue?

Options

  • AThe Delivery Controller is unable to register with DNS.
  • BThe Delivery Controller is NOT configured to trust XML requests.
  • CA Digital certificate is NOT installed on the Desktop OS machines.
  • DThe affected Desktop OS machines are unable to register with DNS.

How the community answered

(54 responses)
  • A
    7% (4)
  • B
    6% (3)
  • C
    2% (1)
  • D
    85% (46)

Why each option

VDAs must resolve the Delivery Controller FQDN via DNS to complete registration. If only a subset of machines are unregistered, the issue is isolated to those machines failing DNS resolution.

AThe Delivery Controller is unable to register with DNS.

If the Delivery Controller itself could not register with DNS, no VDAs in the site would be able to register, not just a subset of machines.

BThe Delivery Controller is NOT configured to trust XML requests.

The XML trust setting controls whether StoreFront or Web Interface XML requests are accepted by the Controller; it has no effect on VDA-to-Controller registration.

CA Digital certificate is NOT installed on the Desktop OS machines.

VDA registration uses Kerberos mutual authentication, not machine-level digital certificates, so the absence of a certificate does not cause unregistered status.

DThe affected Desktop OS machines are unable to register with DNS.Correct

Each VDA must perform a DNS lookup to resolve the Delivery Controller address before it can initiate the registration handshake. When only specific Desktop OS machines are unregistered while others function normally, the fault is localized to those machines being unable to query or resolve DNS, blocking the registration process entirely.

Concept tested: VDA registration DNS dependency

Source: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/manage-deployment/vda-registration.html

Topics

#VDA registration#DNS#Desktop OS#unregistered machines

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