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Citrix

1Y0-201 · Question #30

Scenario: A Citrix Administrator manages a XenDesktop environment where Machine Creation Services is used to create and deploy Server and Desktop OS machines. After an application update on the…

The correct answer is D. Use the 'Rollback Machine Update' option in Citrix Studio. When a Citrix MCS image update causes user-reported issues, the correct remediation is to use the built-in rollback feature in Citrix Studio to revert to the previous working image.

Troubleshooting

Question

Scenario: A Citrix Administrator manages a XenDesktop environment where Machine Creation Services is used to create and deploy Server and Desktop OS machines. After an application update on the master image for the Desktop OS machines, users report functionality issues with their Desktop OS machines. What should the administrator do to resolve the reported issue?

Options

  • AReset user profiles using Citrix Director.
  • BSelect 'Revert to' in the Snapshots menu in XenServer.
  • CRestart the Desktop OS machines using Citrix Director.
  • DUse the 'Rollback Machine Update' option in Citrix Studio.

How the community answered

(49 responses)
  • A
    10% (5)
  • B
    4% (2)
  • C
    2% (1)
  • D
    84% (41)

Why each option

When a Citrix MCS image update causes user-reported issues, the correct remediation is to use the built-in rollback feature in Citrix Studio to revert to the previous working image.

AReset user profiles using Citrix Director.

Resetting user profiles addresses profile corruption issues, not application functionality problems introduced by a master image change.

BSelect 'Revert to' in the Snapshots menu in XenServer.

Reverting a snapshot via XenServer console on an MCS-managed VM is unsupported and can cause inconsistencies because MCS manages disk state independently.

CRestart the Desktop OS machines using Citrix Director.

Restarting Desktop OS machines will not resolve issues caused by a faulty master image, as the problematic image will still be applied after the restart.

DUse the 'Rollback Machine Update' option in Citrix Studio.Correct

Citrix Studio provides a 'Rollback Machine Update' option specifically designed to revert MCS-managed machines to the previously applied master image snapshot. This is the supported and fastest way to restore functionality for all affected machines in the catalog without manually reconfiguring snapshots or individual machines.

Concept tested: Citrix MCS rollback machine update after failed image deployment

Source: https://docs.citrix.com/en-us/citrix-virtual-apps-desktops/install-configure/machine-catalogs-manage.html

Topics

#MCS#rollback machine update#master image#Citrix Studio

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