How can a Workspace ONE UEM admin gather logs from a managed device?

Question

Options

• AUse OS-based targeted logging.
• BUse device-side logging.
• CUse platform side logging
• DUse platform based targeted logging.

• A
  4% (2)
• B
  93% (43)
• D
  2% (1)

Explanation

Device-side logging (B) is correct because Workspace ONE UEM provides a built-in mechanism where an admin can request logs directly from a managed device via the UEM console - the enrolled device collects its agent/management logs and uploads them back to the console for review. This is the standard, documented troubleshooting workflow within UEM's device management capabilities.

Option A ("OS-based targeted logging") conflates general operating system logging concepts with UEM-specific functionality - it's not a recognized Workspace ONE UEM log-gathering method.

Option C ("platform side logging") reverses the direction; platform-side refers to server/backend logs, not logs pulled from the managed device.

Option D ("platform based targeted logging") combines both distractors - it implies logs originate from the platform rather than the device, which is the wrong source for device troubleshooting.

Memory tip: Think "device logs come from the device." The word "device-side" is your anchor - in UEM, you're reaching out to the device and pulling logs back. If an option says "platform" or "OS-based," it's pointing at the wrong layer.

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