1D0-61A · Question #52
Your customer scheduled a meeting to discuss a project you are managing. Early testing indicates that there are currently quality problems with some of the more complex features. The customer stated…
The correct answer is A. Suggest that the scope be limited to include only the most important features. Reducing scope is the only viable lever when both budget and time are fixed. The project triangle (scope, time, cost) works on the principle that if two constraints are locked, you must adjust the third. Since the customer fixed budget and time, limiting scope - delivering only…
Question
Your customer scheduled a meeting to discuss a project you are managing. Early testing indicates that there are currently quality problems with some of the more complex features. The customer stated that quality and budget are his two main concerns: The project must be developed within budget and must be very high quality. When you asked the customer if he would be willing to extend the deadline to meet his objectives, he stated this was not possible. What adjustment to the project triangle components can you suggest to meet your customer’s needs?
Options
- ASuggest that the scope be limited to include only the most important features.
- BInform the customer that he must compromise one of the threeelements of a project
- CSuggest that the customer hire temporary contractors.
- DSuggest that the customer use a Gantt chart to add time to the project.
How the community answered
(43 responses)- A74% (32)
- B5% (2)
- C7% (3)
- D14% (6)
Explanation
Reducing scope is the only viable lever when both budget and time are fixed. The project triangle (scope, time, cost) works on the principle that if two constraints are locked, you must adjust the third. Since the customer fixed budget and time, limiting scope - delivering only the highest-priority features - allows the team to concentrate resources and achieve the required quality level within the existing constraints.
Why the distractors fail:
- B is unhelpful - it tells the customer to compromise without offering a workable path, and the customer has already refused to compromise time.
- C contradicts the budget constraint - hiring contractors adds cost, which the customer explicitly cannot accept.
- D misapplies the tool - a Gantt chart is a scheduling visualization, not a mechanism for adding time; time is also fixed per the customer.
Memory tip: Picture the triangle with Scope, Time, and Cost at each corner and Quality at the center. Lock any two corners and the third must flex - here Time and Cost are nailed down, so Scope is the only corner you can move.
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