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1D0-61A · Question #45

You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you are unable to run your anti-virus software. Which of the following is the best step for you to…

The correct answer is C. Turn off your computer and reboot from a known, clean system disk. Turning off your computer and booting from a known clean system disk (Option C) isolates the infection - it stops the virus from spreading, prevents further damage, and lets you run antivirus tools from a trusted, uncompromised environment. Option A is dangerous because viruses…

Cybersecurity and IT Ethics

Question

You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you are unable to run your anti-virus software. Which of the following is the best step for you to take next?

Options

  • ALet the virus run its course.
  • BCall your local authorities to report an identity theft.
  • CTurn off your computer and reboot from a known, clean system disk.
  • DPlug in your backup drive to try to initiate an immediate backup of important files.

How the community answered

(44 responses)
  • A
    5% (2)
  • B
    2% (1)
  • C
    84% (37)
  • D
    9% (4)

Explanation

Turning off your computer and booting from a known clean system disk (Option C) isolates the infection - it stops the virus from spreading, prevents further damage, and lets you run antivirus tools from a trusted, uncompromised environment. Option A is dangerous because viruses can delete files, exfiltrate data, or spread to other systems while running. Option B jumps ahead - identity theft may not have occurred yet, and law enforcement can't remove the virus from your machine. Option D is the worst move: plugging in a backup drive gives the virus a fresh target to infect, potentially corrupting your only clean copy of important data.

Memory tip: Think "isolate before you remediate" - always cut off the virus's power and reach (shutdown + clean boot) before attempting any recovery or reporting steps.

Topics

#malware response#incident handling#system recovery#clean boot

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