Paul has just finished a very important sales meeting with a potential customer and he needs to update his supervisor at the corporate office, which is located in another country. Paul is debating whe

Question

Options

• ASend a brief text message to say the meeting has finished, because Paul knows his
• BSend several text messages in order to convey all the details of the meeting most
• CSend a brief text message update now, and then send the meeting details in an e-mail
• DPost the details of the meeting on his favorite social media platform, where his

• A
  18% (3)
• B
  6% (1)
• C
  71% (12)
• D
  6% (1)

Explanation

Option C is correct because it combines the speed of a text message (giving the supervisor an immediate heads-up) with the professionalism and detail of an email, which is the appropriate channel for important business information like meeting outcomes. Option A is incomplete - a vague text without follow-up fails to convey the necessary details to a supervisor making decisions based on that meeting. Option B is wrong because stringing together multiple texts is fragmented, unprofessional, and difficult to reference later compared to a well-structured email. Option D is obviously inappropriate since social media is a public, informal platform wholly unsuitable for confidential business communication.

Memory tip: Think "ping, then detail" - a quick text is the ping that says "I'm done," and the email is the detail that does the real work. For professional cross-border updates, always match urgency (text) with substance (email).

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