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132-S-715.1 · Question #56

A customer will be deploying Interaction Center 7.0.x and will be using Avaya Agent Web Client. You have been asked to review the proposed design. The customer will have 900 concurrent…

The correct answer is A. The single HTTP Server provides a single point of failure for incoming agent login requests. B. If one of the WAS servers goes down, the other WAS server may not have the bandwidth to. See the full explanation below for the reasoning.

Question

A customer will be deploying Interaction Center 7.0.x and will be using Avaya Agent Web Client. You have been asked to review the proposed design. The customer will have 900 concurrent, multi-channel agents in a single site deployment. The proposed design to support AAWC has the following: a dedicated server running the HTTP server and two dedicated servers running a WAS instance on each. What are the two potential issues with this design that should be communicated to the customer? (Choose two.)

Options

  • AThe single HTTP Server provides a single point of failure for incoming agent login requests.
  • BIf one of the WAS servers goes down, the other WAS server may not have the bandwidth to
  • CWAS clusters are only supported when the multiple WAS instances are on the same physical
  • DTo use WAS in a cluster, there must be a dedicated HTTP Server for each WAS server

How the community answered

(34 responses)
  • A
    85% (29)
  • C
    6% (2)
  • D
    9% (3)

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