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100-140 · Question #38

100-140 Question #38: Real Exam Question with Answer & Explanation

The correct answer is C. Use company approved methods to confirm the individual's identity.. The safest and most professional approach is to use company-approved methods to verify identity, such as callback procedures, employee ID verification, or multi-factor authentication. This helps prevent falling victim to phishing or social engineering.

Question

You receive an email request for personal information. You need to make sure you are working with the right individual to avoid a social engineering attempt. Which step should you take?

Options

  • ARespond to the email request from the individual to ask them for personal information.
  • BAllow the individual to volunteer to share identity information.
  • CUse company approved methods to confirm the individual's identity.
  • DShare personal account information and ask the individual to confirm it.

Explanation

The safest and most professional approach is to use company-approved methods to verify identity, such as callback procedures, employee ID verification, or multi-factor authentication. This helps prevent falling victim to phishing or social engineering.

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