MB6-889 Real Exam Questions

You are recording diagnosis codes for a repair management process in Microsoft Dynamics AX 2012. Which of the following statements about diagnosis codes is true?

You are configuring Microsoft Dynamics AX 2012 to automatically assign a service level agreement when creating a new service agreement. Which of the following determines the default service level agreement assigned to a service agreement?

While fulfilling a service order, the technician hears an unusual mechanical noise that requires the creation of a new service order. The technician creates a web service order in the Microsoft Dynamics AX 2012 Enterprise Portal. The technician must ensure that the mechanical noise is logged correctly in the service order. In which area of the service order should the specific mechanical information be logged?

You are monitoring today's service activity on the dispatch board in Microsoft Dynamics AX 2012. You need to reassign a service activity to a different technician by using the Gantt chart at the top of the dispatch board. You must use the least amount of administrative effort. What should you do?

You suspend a service level agreement (SLA) in Microsoft Dynamics AX 2012. What is the result?