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100-140 Real Exam Questions

Cisco Certified Support Technician (CCST) IT Support. Everything you need to prepare, practice, and pass.

58

Questions

8

Exam Domains

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Certification Overview

What This Certification Proves

The 100-140 Cisco Certified Support Technician (CCST) IT Support certification validates your expertise in Cisco technologies. This industry-recognized credential demonstrates your ability to work with Cisco solutions and is valued by employers worldwide.

Who Should Take This Exam

This certification is ideal for IT professionals, system administrators, cloud engineers, security analysts, and developers who work with Cisco technologies. Whether you're starting your career or advancing to senior roles, the 100-140 certification strengthens your professional profile.

Topic Breakdown

8 domains covering 58 questions

DomainQuestionsWeight
Basic Security Concepts1424%
The Essentials Of It Support1322%
Basic Troubleshooting And Best Practices1119%
Deployment And Configuration Of Netwitness Components610%
Basic Networking Concepts610%
Basic Operating System Concepts47%
Basic Software Concepts35%
Basic Hardware Concepts12%

Study Plans

Choose a study plan that matches your schedule and experience level

30 Days

Intensive Sprint

Week 1-2

  • Master fundamentals: Basic Security Concepts
  • Read Cisco official documentation
  • Complete 2 questions daily

Week 3

  • Deep dive: The Essentials Of It Support
  • Review weak areas from results
  • Take 2 full-length exams

Week 4

  • Review all flagged questions
  • Timed exams to build stamina
  • Final revision of key concepts

60 Days

Balanced Approach

Week 1-2

  • Survey all exam domains
  • Set up study environment
  • Begin with foundational topics

Week 3-4

  • Focus: Basic Security Concepts
  • Focus: The Essentials Of It Support
  • 1 questions daily

Week 5-6

  • Focus: Basic Troubleshooting And Best Practices
  • Hands-on labs if applicable
  • Review explanations for wrong answers

Week 7-8

  • Complete all 58 questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed tests

90 Days

Comprehensive Study

Month 1

  • Learn all exam domains at a comfortable pace
  • Build strong foundational knowledge
  • 1 questions daily

Month 2

  • Deep dive into each domain
  • Hands-on practice and labs
  • Take weekly timed exams

Month 3

  • Work through all 58 questions
  • Identify and eliminate weak areas
  • Take 3 full-length timed exams

100-140-Specific Tips

  • Focus on "Basic Security Concepts" first - it covers 24% of the exam
  • Use all 58 questions to identify knowledge gaps
  • Review detailed explanations for every wrong answer
  • Study "The Essentials Of It Support" as your second priority
  • Take at least 2-3 full-length exams before scheduling your exam

Sample Questions

Try 5 free questions from the 100-140 question bank

Q1Basic Troubleshooting and Best Practices

Which action should be taken when an application repeatedly crashes?

Q2The Essentials of IT Support

When researching a technical issue and updating the internal documentation, what is the best approach to ensure the information you retrieve is accurate and reliable?

Q3Basic Troubleshooting and Best Practices

You receive a phone call from a customer who reports they are unable to print. They have already tried printing a test page with no success. They indicate that the printer icon in the taskbar says the job is pending. You suspect that the networked printer is unavailable. What should you do next?

Q4Deployment and Configuration of NetWitness Components

A customer calls the Help Desk and reports the following: I keep getting an error that my system is low on memory when I run my video editing software. Which process will allow the customer to locate the available memory of their device?

Q5Deployment and Configuration of NetWitness Components

A user reports the following: I recently got a prompt on my Mac to give an app permissions. I accidentally clicked Deny. Now I can't open the app. You need to tell the user where to go to grant the necessary permissions to the application. Which feature should they use?

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