CompTIA
XK0-001 · Question #260
XK0-001 Question #260: Real Exam Question with Answer & Explanation
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Question
A user calls into the support line and reports that he is unable to unlock his desktop. After several attempts, he is sure that he has entered his password correctly. What is the first thing to do to troubleshoot this situation?
Options
- AChange his password.
- BCheck to see if <Caps Lock> is on.
- CCheck if he has a valid password.
- DCheck to see if his account is active.
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