A trainer overhears students talking about the last class and how unqualified the trainer was for that class. Which of the following should the trainer do to establish credibility?

Question

Options

• AFind out who the last trainer was and inform the trainer not to work for the client anymore.
• BLet the client know about the conversation and have them reassure the students.
• CApproach the students and tell them the last trainer was new and is no longer working for the
• DDuring the introductions to the class, present certifications and credentials.

• A
  6% (3)
• B
  2% (1)
• C
  13% (6)
• D
  79% (38)

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