CompTIA
TK0-201 · Question #261
An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be…
The correct answer is B. Send the user a private chat message explaining the concept better and add a positive emoticon. See the full explanation below for the reasoning.
Question
An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be the BEST response to the situation?
Options
- AUse the administrator control panel in the virtual classroom client to cut off access for the irate
- BSend the user a private chat message explaining the concept better and add a positive emoticon
- CReply to the class and ask the class to use appropriate netiquette when responding to any
- DRephrase the comment into an anonymous question in case other learners are confused and
How the community answered
(28 responses)- A11% (3)
- B79% (22)
- C7% (2)
- D4% (1)
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