TA-002-P · Question #398
How can a ticket-based system slow down infrastructure provisioning and limit the ability to scale? (Choose two.)
The correct answer is B. A request must be submitted for infrastructure changes C. As additional resources are required, more tickets are submitted. Ticket-based systems slow infrastructure provisioning by introducing manual request bottlenecks for each change and by generating a growing volume of tickets as resource demands scale.
Question
How can a ticket-based system slow down infrastructure provisioning and limit the ability to scale? (Choose two.)
Options
- AA full audit trail of the request and fulfillment process is generated
- BA request must be submitted for infrastructure changes
- CAs additional resources are required, more tickets are submitted
- DA catalog of approved resources can be accessed from drop down lists in a request form
How the community answered
(49 responses)- A2% (1)
- B92% (45)
- D6% (3)
Why each option
Ticket-based systems slow infrastructure provisioning by introducing manual request bottlenecks for each change and by generating a growing volume of tickets as resource demands scale.
Generating a full audit trail is a benefit of ticket-based systems that supports compliance and accountability - it does not slow down or restrict infrastructure provisioning.
Requiring a ticket submission for every infrastructure change introduces human review bottlenecks and approval delays, preventing the on-demand provisioning that modern workloads require.
As infrastructure demands grow, the number of tickets scales proportionally, overwhelming the team responsible for fulfillment and creating a compounding backlog that limits the ability to scale quickly.
A catalog of approved resources with drop-down selection forms actually speeds up request submission by providing pre-approved options, reducing errors and back-and-forth communication.
Concept tested: Limitations of manual ticket-based infrastructure provisioning
Source: https://developer.hashicorp.com/terraform/intro/use-cases
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