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SY0-501 · Question #7

Ann, an employee in the payroll department, has contacted the help desk citing multiple issues with her device, including: Slow performance Word documents, PDFs, and images no longer opening A…

The correct answer is B. Crypto-malware. She is not able to open files -> coz the are encrypted. Slow performance coz it takes lots of cpu power to encrypt stuff. Pop up probably displays the h4x0r’s btc address Spyware, rootkit or backdoor supposed to be stealth so no popups.

Submitted by sofia.br· Mar 4, 2026Endpoint Security

Question

Ann, an employee in the payroll department, has contacted the help desk citing multiple issues with her device, including:

Slow performance Word documents, PDFs, and images no longer opening A pop-up Ann states the issues began after she opened an invoice that a vendor emailed to her. Upon opening the invoice, she had to click several security warnings to view it in her word processor. With which of the following is the device MOST likely infected?

Options

  • ASpyware
  • BCrypto-malware
  • CRootkit
  • DBackdoor

How the community answered

(32 responses)
  • A
    6% (2)
  • B
    75% (24)
  • C
    3% (1)
  • D
    16% (5)

Explanation

She is not able to open files -> coz the are encrypted. Slow performance coz it takes lots of cpu power to encrypt stuff. Pop up probably displays the h4x0r’s btc address Spyware, rootkit or backdoor supposed to be stealth so no popups.

Topics

#crypto-malware#ransomware#malware identification#email threat

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