SY0-501 Question #179: Real Exam Question with Answer & Explanation

Question

A company exchanges information with a business partner. An annual audit of the business partner is conducted against the SLA in order to verify:

Options

• APerformance and service delivery metrics
• BBackups are being performed and tested
• CData ownership is being maintained and audited
• DRisk awareness is being adhered to and enforced

Explanation

An annual audit against a Service Level Agreement (SLA) with a business partner primarily aims to confirm that the agreed-upon performance and service delivery metrics are being met.

Common mistakes.

• B. While backups are a critical operational control, auditing against an SLA focuses on the overall service levels and performance metrics, not solely on the execution and testing of a specific operational task like backups.
• C. Data ownership is a legal and contractual aspect, separate from the measurable performance and service delivery metrics typically defined and verified within an SLA.
• D. Risk awareness is a broad security and governance concern, but an SLA audit specifically targets the measurable performance and delivery aspects of the service provided, rather than general adherence to risk principles.

Concept tested. Service Level Agreement (SLA) verification

Reference. https://learn.microsoft.com/en-us/azure/architecture/framework/resiliency/monitor-resiliency#understand-slas

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