An organization finds that most help desk calls ate regarding account lockout due to a variety of applications running on different systems. Manager is looking for a solution to reduce the number of…

Creating multiple application accounts for each user would exacerbate the problem by forcing users to manage even more distinct credentials, increasing the risk of forgotten passwords and subsequent lockouts.

While secure tokens are an authentication component, simply providing them without an overarching SSO framework does not directly address the issue of users needing to manage separate credentials for each application, which is the root cause of the lockouts.

Implementing Single Sign-On (SSO) allows users to authenticate once and gain access to multiple applications without needing to re-enter credentials for each. This drastically reduces the likelihood of account lockouts by minimizing instances of users forgetting or mistyping different passwords across various systems.

Role-based access control (RBAC) manages authorization-what resources users can access based on their role-not authentication or the prevention of account lockouts caused by credential mismanagement across different systems.