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SY0-501 · Question #109

Multiple employees receive an email with a malicious attachment that begins to encrypt their hard drives and mapped shares on their devices when it is opened. The network and security teams perform…

The correct answer is C. Recovery. The recovery phase of incident response involves restoring affected systems and services to their full operational state after an incident has been contained and eradicated. Re-enabling network shares after cleaning devices is a key action in this phase.

Submitted by fernanda_arg· Mar 4, 2026Security operations

Question

Multiple employees receive an email with a malicious attachment that begins to encrypt their hard drives and mapped shares on their devices when it is opened. The network and security teams perform the following actions:

  • Shut down all network shares.
  • Run an email search identifying all employees who received the

malicious message.

  • Reimage all devices belonging to users who opened the attachment.

Next, the teams want to re-enable the network shares. Which of the following BEST describes this phase of the incident response process?

Options

  • AEradication
  • BContainment
  • CRecovery
  • DLessons learned

How the community answered

(38 responses)
  • A
    3% (1)
  • B
    8% (3)
  • C
    74% (28)
  • D
    16% (6)

Why each option

The recovery phase of incident response involves restoring affected systems and services to their full operational state after an incident has been contained and eradicated. Re-enabling network shares after cleaning devices is a key action in this phase.

AEradication

Eradication involves removing the threat from affected systems, such as reimaging devices or deleting malware, which typically occurs before systems are brought back online.

BContainment

Containment aims to limit the scope and spread of an incident, often by isolating affected systems or shutting down compromised services, which is an earlier phase of the response.

CRecoveryCorrect

The Recovery phase is focused on bringing systems and services back to their normal operating status after an incident. Re-enabling critical services like network shares, which were shut down for containment, is a primary activity in this phase to restore business operations following eradication of the threat.

DLessons learned

Lessons learned is a post-incident activity focused on reviewing the incident, identifying areas for improvement, and updating policies, which occurs after the recovery of systems.

Concept tested: Incident Response - Recovery Phase

Source: https://learn.microsoft.com/en-us/compliance/assurance/assurance-incident-response

Topics

#incident response#recovery phase#ransomware#network shares

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