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ExamsSY0-301Questions#256
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SY0-301 · Question #256

SY0-301 Question #256: Real Exam Question with Answer & Explanation

The correct answer is C: The certificates have not been installed on the workstations. The scenario states that certificates were backed up before the upgrade and then restored - but users can access the bank website, yet cannot log in. The ability to access the site means the browser trusts the server's certificate (the CA chain is intact). The failure to log in p

Question

Company employees are required to have workstation client certificates to access a bank website. These certificates were backed up as a precautionary step before the new computer upgrade. After the upgrade and restoration, users state they can access the bank's website, but not login. Which is the following is MOST likely the issue?

Options

  • AThe IP addresses of the clients have change
  • BThe client certificate passwords have expired on the server
  • CThe certificates have not been installed on the workstations
  • DThe certificates have been installed on the CA

Explanation

The scenario states that certificates were backed up before the upgrade and then restored - but users can access the bank website, yet cannot log in. The ability to access the site means the browser trusts the server's certificate (the CA chain is intact). The failure to log in points to missing client-side certificates on the individual workstations. The backup/restore process likely placed the certificate files on a server or shared location but did not actually install them into each workstation's local certificate store. Option A is irrelevant because client certificates are not tied to IP addresses. Option B is incorrect - certificate passwords don't 'expire on the server.' Option D is wrong because installing on the CA doesn't make them available to user workstations.

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