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Apple

SVC-19A · Question #52

John is attempting to use Handoff with his recently updated iPhone and Mac. He does not see the Handoff icon for the app he is using appear in macOS. What troubleshooting step should John try first?

The correct answer is C. Verify that both devices have Wi-Fi turned on. https://support.apple.com/guide/mac-help/hand-off-between-devices-mchl732d3c0a/mac

Troubleshooting

Question

John is attempting to use Handoff with his recently updated iPhone and Mac. He does not see the Handoff icon for the app he is using appear in macOS. What troubleshooting step should John try first?

Options

  • AVerify that both devices are connected to a Wi-Fi network using WPA2 security.
  • BVerify that iPhone Cellular Calls are turned on in System Preferences > Network.
  • CVerify that both devices have Wi-Fi turned on.
  • DReset Network Settings on iPhone.

How the community answered

(35 responses)
  • A
    3% (1)
  • B
    11% (4)
  • C
    71% (25)
  • D
    14% (5)

Explanation

https://support.apple.com/guide/mac-help/hand-off-between-devices-mchl732d3c0a/mac

Topics

#Handoff#Wi-Fi#continuity features#macOS iOS integration

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