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SVC-19A · Question #29

SVC-19A Question #29: Real Exam Question with Answer & Explanation

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Question

You are in the process of isolating a customer issue and have ruled out an environmental or educational cause. You suspect the issue is with the device. If the issue is with the device software, which of the following are possible causes? (Choose three.)

Options

  • ASleep/Wake button
  • BFaulty video board
  • CThird-party software
  • DUser-installed data such as images or documents
  • EThe operating system
  • FDamaged display
  • GUser installed parts

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