Apple
SVC-19A · Question #23
SVC-19A Question #23: Real Exam Question with Answer & Explanation
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Question
If the battery inside an iPhone is dented, punctured, swollen, or otherwise damaged, which of the following is the proper next step to take?
Options
- AReassemble the iPhone and replace whole unit.
- BReassemble the iPhone and return it to the customer.
- CTurn on the device and run it until the battery is below 50 percent charge, then replace the battery
- DRemove the battery carefully, then replace it.
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