SUP-2025 Exam Questions

Which four storage formats can the Files app read and write to on iPhone and iPad devices?

Scenario You would like to access files stored in iCIoud Drive on your Windows PC at work. What should you do to access these files on your PC?

Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?

How do you view log messages grouped by activity in Console on a Mac?

How should you view live log messages using Console on your Mac?

Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

How should you check the progress of an installation and error entries when troubleshooting an application installation issue on a Mac?

What should you do in the app's Get Info window if your Mac with Apple silicon doesn't recognize a needed app plug-in when you open the app?

What should you do if an app on your iPhone stops responding?

What allows a Mac with Apple silicon to use apps and other software like plug-ins, add-ons, and extensions that were written for Intel-based Mac computers in macOS?

Scenario You're troubleshooting a third-party app that frequently quits on your Mac. You've determined that the issue occurs across all user accounts. What should be your next step...

Which two locations are app preference files typically stored on a Mac?

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Which app should you configure to get live image descriptions of your surroundings on iPhone?

ACME, Inc. allows users to lock sensitive and private notes they keep on their iPad devices. Select two responses. Which two authentication methods can they use to lock a note in t...

Guillermo is a designer for ACME, Inc. He uses his 12.9-inch iPad Pro to create marketing materials and do color grading. Which iPadOS feature should Guillermo use to allow his 12....

You use Apple Watch 6 to track your physical activity and health metrics, but you have some trouble seeing the screen and using the watch controls. Which iPhone feature can you use...

You attempt to start up a Mac with Apple silicon to recoveryOS, but a lock icon appears on the screen and you're asked to enter a password. What is the most likely reason that this...

Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?

How do you start up in safe mode on a Mac with Apple silicon?

How do you start up into fallback recoveryOS on a Mac with Apple silicon?

Use this image to answer the question. What should you do if you forgot your passcode and your iPhone is disabled?

You want to protect your Mac from unwanted contacts from other computers. Which action should you take to protect your Mac while it's connected to the internet?

After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue. Which resource should you use to examine processes running o...

Use this image to answer the question. Why is the screen sharing service disabled with the message "This service is currently unavailable"?

Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?

Which three peripherals can you share between iPad and Mac when using Universal Control?

Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?

Which three things happen to web browsing when Lockdown Mode is turned on for iPhone?

Scenario You're setting up a new MacBook Pro to replace your current MacBook. Both Mac computers are using the current version of macOS. Which utility should you use to move data f...

Scenario You're migrating your Windows PC to a new Mac. Which software should you download on your Windows PC to aid the migration process?

Scenario You're using Migration Assistant to transfer your account named "Andre" from your current MacBook Pro to your new iMac. The iMac is already configured with an account also...

Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?

Which Wireless Diagnostics window should you use to see a live view of current Wi-Fi signal strength, quality, and rate?

Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

Scenario You configured a VPN server that supports the L2TP over IPSec protocol. You would like to add the VPN configuration to your Mac. Which action menu option should you use to...

Which VPN protocols can you manually configure in macOS System Settings?

Which macOS resource displays the status of network interfaces in a dynamic list?

Use this image to answer the question. What does this iPhone Privacy Warning message indicate?

Which Apple technology lets you wirelessly connect to a printer without downloading or installing any drivers?

Scenario Melody's Mac has multiple printers configured. Where in System Settings should you go to determine if her printers were configured manually or by an MDM solution?

How do you reset the printing system from Printers & Scanners settings on a Mac?

Select three responses. Which three conditions might require you to enter your passcode instead of using Face ID?

How many times does Face ID attempt a face match before requiring you to enter a passcode?

Use this image to answer the question. How do you get to this screen on iPhone?

How many fingerprints can you enroll on iPad Air (4th generation)?

How should you force your Mac to reinitialize a peripheral device's connection and reload any peripheral-specific drivers?

Scenario You're trying to connect a podcasting microphone to your MacBook Air. You're using the Apple USB-C Digital AV Multiport Adapter connected to a standard USB A to B cable th...

Scenario You were asked to prepare to upgrade your organization's entire iPhone inventory to iOS 17. Your current inventory includes these devices: - iPhone SE (2nd generation) - i...

Select three responses. Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?