Apple
SUP-2025 · Question #156
Scenario Nisha's iPad doesn't charge. She's using the original Apple power adapter and cable that came with her iPad. Select three responses. Which three troubleshooting steps should you try to…
The correct answer is A. Force restart her iPad. B. Make sure that the device isn't too hot or too cold. C. Try charging with a different power adapter and cable. See the full explanation below for the reasoning.
Question
Scenario Nisha's iPad doesn't charge. She's using the original Apple power adapter and cable that came with her iPad. Select three responses. Which three troubleshooting steps should you try to resolve this issue?
Options
- AForce restart her iPad.
- BMake sure that the device isn't too hot or too cold.
- CTry charging with a different power adapter and cable.
- DBack up the device, then erase all content and settings.
- EEnable Optimized Battery Charging in the iPad settings.
How the community answered
(50 responses)- A76% (38)
- D8% (4)
- E16% (8)
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