SPLK-5002 · Question #45
What external support consideration should an engineer account for if they plan to automate the disabling of a system or user?
The correct answer is A. Communicate the actions to the IT Help Desk. If an engineer plans to automate disabling a system or user, they must communicate the actions to the IT Help Desk. This ensures that support teams are aware of automated responses, preventing confusion, unnecessary troubleshooting, or accidental business disruption.
Question
What external support consideration should an engineer account for if they plan to automate the disabling of a system or user?
Options
- ACommunicate the actions to the IT Help Desk.
- BEnable logging on the playbook.
- CValidate that the system or user is not already disabled.
- DAdd the "support" tag to the playbook.
How the community answered
(46 responses)- A72% (33)
- B4% (2)
- C17% (8)
- D7% (3)
Explanation
If an engineer plans to automate disabling a system or user, they must communicate the actions to the IT Help Desk. This ensures that support teams are aware of automated responses, preventing confusion, unnecessary troubleshooting, or accidental business disruption.
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