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SPLK-5002 · Question #35
SPLK-5002 Question #35: Real Exam Question with Answer & Explanation
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Question
An engineer adds a custom event status of 'Testing' and accidentally makes it the new default status. Their SOC calculates some metrics based on Notable status change sequences, starting from the old default status of 'New'. Which metrics can be affected by this mistake?
Options
- AMean Time to Respond, Mean Time to Resolve
- BNo metrics are impacted
- CMean Time to Triage, Dwell Time
- DMean Time to Resolve, Dwell Time
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